Shipping policy
To be eligible for a return, Return the products, by calling (908) 525-2430 Monday through Friday, 9AM - 5PM EST, or e-mail us at Inforealb@gmail.com following information: first name, last name, web order number or sales order number, product to be returned and reason for return.
Mail the return within 2 weeks from receipt of the return authorization number (REF #) to: RETURNS
Pack the product (s) in the original packaging and include any promotional item that may have been included, such as a gift with purchase, etc.
Real Beauty LLC 130 A North Wood Ar Linden, NJ 07036
Shipping charges are at the customer’s expense. We recommend to choose a method of shipping with tracking and insurance as we are not responsible for lost or missing packages.
To complete your return, send the products back at above address along with your order number and full name the order was made under. Also email us once sent with tracking number. This will help us to process refund payment quicker.
Allow 2 weeks for the return to be processed.
* All returns are subject to inspection, we cannot accept returns on over half used or empty products.
Mail the return within 2 weeks from receipt of the return authorization number (REF #) to: RETURNS
Pack the product (s) in the original packaging and include any promotional item that may have been included, such as a gift with purchase, etc.
Real Beauty LLC 130 A North Wood Ar Linden, NJ 07036
Shipping charges are at the customer’s expense. We recommend to choose a method of shipping with tracking and insurance as we are not responsible for lost or missing packages.
To complete your return, send the products back at above address along with your order number and full name the order was made under. Also email us once sent with tracking number. This will help us to process refund payment quicker.
Allow 2 weeks for the return to be processed.
* All returns are subject to inspection, we cannot accept returns on over half used or empty products.